This article will help you if you have been informed by your club that you have marked one of their emails as spam and would like to reverse this action.


We have provided instructions here for Yahoo. We also have articles for AOL and Hotmail. If you use a different email provider or would like more help, please email us (support@pianola.net) and we'll do what we can.


When you have followed these instructions, please email support@pianola.net so we can lift the bar on your email address.

 

Reversing a spam report in Yahoo!

Firstly, check your spam folder to see if the email from your club is still there.



If it is, open it and then click the 'Not spam' link:



Next, click the 'cog' in the top right hand corner of your screen and then click 'Settings:



In the window that appears, click on 'Blocked Addresses':



If you see the address of your bridge club here, remove it.


Finally, click on 'Contacts' and 'New contact':



Enter the email address of your bridge club and save this new contact.